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Privacy Policy

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Last updated: 11.06.2026

Groovy values your privacy. This policy explains what information we collect, how we use it, and your rights.

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1. What We Collect

• We do not collect or process personal data about visitors or parcel recipients.
• The only information we receive from couriers is retailer name (e.g., John Lewis, Amazon). This cannot be linked back to individual consumers.
• We may also use anonymous, aggregated technical data (such as site performance metrics) to maintain and improve our service.

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2. How We Use Information

• To deliver and optimise offers shown on courier tracking pages.
• To generate anonymous reporting for our partners.
• To improve the performance and security of our platform.

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3. Sharing of Information

• We do not sell, rent, or share personal data with third parties.
• Non-personal, aggregated data may be shared with advertisers and partners to improve campaign performance.

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4. Data Security

• We apply industry-standard security measures, including encryption and access controls, to protect all data we handle.
• As we do not process personal data, there is no risk of personal information being compromised.

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5. Compliance

Groovy is registered with the UK Information Commissioner’s Office (ICO). While we do not collect or process personal data, we maintain policies and controls aligned with the UK GDPR and the Data Protection Act 2018. We also follow industry-standard information security and business continuity practices to ensure our platform remains secure and reliable.

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6. Changes to this Policy

We may update this policy from time to time. The latest version will always be available on this page.

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7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 contact@joingroovy.com