Last updated: 11.06.2026
These Terms of Use (the “Terms”) govern your access to and use of the website located at groovy.com and any related subdomains, together with any client dashboard, login area or services made available through it (collectively, the “Site”). The Site is operated by Mule App Ltd, a company registered in England and Wales under company number 12145204, trading as “Groovy” (“we”, “us” or “our”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site. If you are accessing the Site on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
These Terms apply to all visitors and users of the Site. Separate written agreements govern our commercial relationships with carriers, advertisers and other business partners; where such an agreement exists, it takes precedence over these Terms to the extent of any conflict in relation to the subject matter of that agreement.
We may revise these Terms from time to time. The version in force is the one published on the Site at the time you access it. Where changes are material, we will take reasonable steps to notify registered users. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
You must be at least 18 years old and capable of forming a legally binding contract to use the Site. The Site is intended for business users and is not directed at consumers or children.
Certain areas of the Site, including the client dashboard, require an account. Where we issue you with access credentials, you agree to:
We may suspend, restrict or terminate your account or access to the Site at any time where we reasonably believe these Terms have been breached, or where necessary to protect the security or integrity of the Site.
You agree not to use the Site in any way that is unlawful, fraudulent or harmful, or in connection with any unlawful, fraudulent or harmful purpose. In particular, you must not:
All intellectual property rights in the Site and in the material published on it (including text, graphics, software, designs and the Groovy name and logo) are owned by us or our licensors and are protected by law. Nothing in these Terms transfers any such rights to you.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Site, and any client dashboard provided to you, for your internal business purposes in accordance with these Terms. All other rights are reserved.
Our handling of personal data is described in our Privacy Policy, which forms part of these Terms by reference. By using the Site you acknowledge that we may process personal data as set out in that policy and in accordance with applicable data protection law, including the UK GDPR and the Data Protection Act 2018.
The Site may contain links to third-party websites or resources, and may display content served through or on behalf of our partners. We do not control and are not responsible for the content, products or practices of any third party. Links are provided for convenience only and do not imply endorsement.
We aim to keep the Site available but do not guarantee that it will be uninterrupted, secure or error-free. We may suspend, withdraw or restrict all or part of the Site for business or operational reasons, and will try to give reasonable notice of any planned suspension where practicable.
The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all representations, warranties and conditions, whether express or implied, relating to the Site and its content, including any implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
Subject to the above, and to the fullest extent permitted by law, we will not be liable for any loss of profits, loss of business, business interruption, loss of data, or any indirect or consequential loss arising out of or in connection with your use of, or inability to use, the Site.
Where you use the Site under a separate commercial agreement with us, the liability provisions of that agreement govern losses arising from that relationship, and these Terms do not increase the liability cap or carve-outs set out there.
You agree to indemnify us against any losses, liabilities, costs and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.
We may terminate or suspend your access to the Site immediately, without notice, if you breach these Terms. On termination, the licences granted to you under these Terms will end, but any provisions that by their nature should survive termination (including those relating to intellectual property, disclaimers, limitation of liability and indemnity) will continue to apply.
These Terms, their subject matter and their formation are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any disputeor claim arising out of or in connection with these Terms or their subject matter.
If you have any questions about these Terms, please contact us at:
📧 contact@joingroovy.com
Mule App Ltd (trading as Groovy)
Company number: 12145204